Responsible Gaming
Gaming Should Be Entertainment
At Playamo, we believe that online gaming should be an enjoyable form of entertainment, not a way to earn money or solve financial problems. While we provide exciting gaming experiences, it's important to approach gambling responsibly and within your means.
Please remember: the odds always favour the house. Only gamble with money you can afford to lose.
Age Verification
In Australia, online gaming is only available to individuals who are 18 years of age or older. Playamo is committed to protecting minors and verifying the age of all users before allowing access to gaming services.
If you are under 18, please do not create an account or attempt to gamble online.
Warning Signs of Problem Gambling
Be aware of the following signs that may indicate a gambling problem:
- Chasing losses: Trying to win back money you've lost by gambling more
- Hiding gambling: Keeping your gambling activity secret from family or friends
- Increased spending: Gradually gambling with larger amounts of money
- Loss of control: Inability to stop gambling or stick to limits you've set
- Neglecting responsibilities: Prioritising gambling over work, study, family, or personal commitments
- Borrowing to gamble: Using loans, credit cards, or borrowed money to fund gambling
- Mood changes: Feeling anxious, irritable, or depressed when not gambling
- Relationship strain: Arguments with family or friends about gambling habits
- Financial problems: Experiencing debt or financial difficulties due to gambling
- Failed attempts to quit: Trying to reduce or stop gambling without success
If you recognise any of these signs in yourself, help is available.
Self-Help Tools & Responsible Gambling Features
Playamo provides several tools to help you maintain control over your gaming:
- Deposit Limits: Set a maximum amount you're willing to deposit within a specified timeframe
- Loss Limits: Set a maximum amount you're willing to lose during a gaming session
- Reality Checks: Receive regular notifications during play to remind you of time and money spent
- Session Time Limits: Automatically end your gaming session after a set period
- Self-Exclusion: Temporarily or permanently exclude yourself from your Playamo account
- Account Closure: Request permanent closure of your account if needed
We encourage you to use these tools proactively to maintain a healthy gaming experience.
Support & Help Resources
If you're struggling with gambling, professional support is available. Here are reputable organisations that can help:
Australia
- Gambling Help Online: www.gamblinghelponline.org.au — Free, confidential counselling and support for Australians
United Kingdom
- GamCare: www.gamcare.org.uk — Free support, information and counselling
- GamStop: www.gamstop.co.uk — National self-exclusion scheme
Canada
- Responsible Gambling Council: www.responsiblegambling.org — Resources and support for problem gambling
United States
- National Council on Problem Gambling: www.ncpgambling.org — Helpline and referral services
Germany
- Bundeszentrale für gesundheitliche Aufklärung: Support and information on problem gambling prevention
All of these organisations offer confidential, non-judgmental support and are staffed by trained professionals.
Need Help? Take Action Today
If you believe you have a gambling problem, or if someone you know does, please seek help immediately. Problem gambling is a treatable condition, and support is available.
Contact one of the organisations listed above or speak to a trusted family member, friend, or healthcare professional.
Remember: seeking help is a sign of strength, not weakness. The sooner you reach out, the sooner you can regain control.